To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
- They must be original condition
- For clothing, unwashed and unworn
- In original packaging
- Paid return. Prepaid label will be sent via email (the cost of the return label fee will be deducted from your refund)
- We accept returns items up to 15 days of shipment
- Free gifts or promotional items are not returnable!
Are there any charges for return?
- There are no charges for return, if and only, you receive wrong item, or wrong size, others reason then those two you will be deducted from your refund.
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.